There was no such a day that Mozy skipped my backup. My backups are scheduled in advance. The customer service is very good. I needed to call once or twice since I became a customer. I am always treated with respect and care by the customer service of Mozy. I love it. The best part of it: if my computer ever crushes again, I can grab my files from Mozy without asking for any favors, at the time convenient for me. Free of charge – that makes a big difference. Check out the unlimited online backup service chosen by Walt Mossberg of the Wall Street Journal
Free software installation, free excellent support, no setup fees, no credit cards needed to start the service, no monthly payments, no expiration – is it a Paradise or what?
The instructions to set up your service are very easy; all your questions will be answered in the most courteous manner possible. You will need to create a Mozy user account. That will allow you to download the software package that is necessary to have to be serviced. Quick, easy and the step-by-step instructions will guide you through the process. You can select files to be backed up. All you need to do is to check the boxes next to to the backup sets. When you are done with setting up your backup runs, you can forget about it. Mozy will do the rest. If your computer crashed you can get your files any time. It does not matter where you are: at home, in a business trip or on vacation. My personal choice is online backup. The company can encrypt your data if you request, but you do not have to do it. My personal reasons for selecting an online company to backup my computer:
• I do not want my files to be wiped out at the time of hard drive crash.
• The data is stored in a secure online facility and is available at the time convenient for me.
• Backups done by Mozy provide security and peace of mind for me.
